Policies, Terms & Conditions

To make sure everyone has a safe and relaxing visit, please read through and agree to our terms, conditions, and policies ahead of your stay. Let us know if you have any questions or concerns!

Booking Policy

  • Identity Verification: A valid photo ID is required before check-in. The guest named on the reservation must be present for the entire stay. Third-party bookings are not permitted unless approved. We verify this at check-in, so please make sure the reservation name matches the guest staying in the unit.

  • Age: The person booking must be 21 or older and present for the entire stay.

  • Payments: All reservations are charged in full to the card on file 30 days before check-in (or at the time of booking for reservations made within 30 days of check-in). Payment failures within 30 days of check-in are subject to cancellation (we will email you for payment if anything is missing).

  • Door code: Please keep your door code private and don't share it with anyone outside your reservation.

  • Guest Capacity: To avoid excessive wear and keep noise levels respectful, we don’t allow extra guests beyond your cabin’s listed capacity. Any “day guests” or folks not associated with your reservation must be pre-approved.

  • Taxes & Fees: All reservations are subject to applicable state and local taxes as required by law, calculated at the time of booking. If applicable, pet fees will be calculated when added to your reservation, either at the time of booking or when modifications are made thereafter. All taxes and fees are non-refundable. Please see "Damages & Fees" for charges related to policy violations, property damage, or additional services.

Check-In & Check-Out

Check-in starts at 3 PM. 

We'll email your custom door code the morning of arrival—no need to meet! If you plan to arrive late in the evening (10 PM or after), give us a heads-up so we can help coordinate a smooth arrival. Full payment must be received before check-in. 

Check out by 10 AM.
To be fair to our cleaning team, unapproved late check-outs or units left in excessively poor condition will incur additional charges.

We typically can’t accommodate early check-ins or late check-outs, but let us know if you’d like to request one, and we’ll do our best.

Cancellations & Trip Modifications

Please carefully read our cancellation policy. To save any misunderstanding, we would be grateful if you could observe the following:

  • Cancel 30+ days out? Cancel for any reason; you will not be charged for your stay.

  • Cancel within 30 days of arrival? Unfortunately, we can't offer refunds. Exceptions: If you're within 48 hours of making your reservation and your stay is less than 30 days away, we'll refund everything except a 5% card processing fee.

  • Shortening your trip? The same cancellation window applies.

  • No-shows are charged in full and are non-refundable.

To cancel: Please email us your cancellation request at info@gulllakelodge.com. We'll confirm your cancellation via email after the reservation has been cancelled.

Travelers Insurance: Life happens, and trips to the mountains can be unpredictable. We highly recommend adding travelers’ insurance to your reservation upon booking through Spot Trip Insurance—it’s an easy and affordable way to cover up to 100% reimbursement on all of your trip expenditures for unexpected life events that result in cancellation (like illness, natural disasters, jury duty, job requirements, and more): https://www.getspot.com/trip-affiliates/field-guide

Damages & Fees

We know accidents happen! If something breaks or gets damaged during your stay, just let us know right away—we're here to help. 

You're responsible for damages beyond normal wear and tear. We're a "Leave No Trace" kind of place, so we ask that you treat our property, grounds, and surrounding public lands with respect.

Damage and cleaning fees include:

  • Smoking inside the unit or violating smoking policy: $300+

  • Cigarette butts or trash left on property: $50+

  • Biohazards (leftover bodily fluids, etc.): $100+ per occurrence

  • Excessive cleaning needs: Charged based on additional time required

  • Property damage: Assessed case-by-case based on repair/replacement costs and any lost rental income if the cabin becomes unrentable

  • Undisclosed/unapproved pets are subject to a $250 fee plus the standard pet fee

Smoking

All of our rooms are smoke-free, including balconies, patios, our parking lot, and any communal outdoor areas.

Smokers, please stick to the strip along Bruce Street (20’ away from buildings and other guests).  Always dispose of butts in the green disposal bins or our dumpster, and never on the ground for fire safety. 

We’re in an extremely fire-prone area, so YOU MUST fully extinguish and dispose of butts and ashes in the green bins or the dumpster off the main lot, and never let a butt touch the ground. Please see "Damages & Fees" for charges related to policy violations.

Room Policy:

  • Quiet Hours: Quiet hours run from 10 PM to 8 AM. Please keep noise and music (indoor and outdoor) to a minimum inside and outside--noise travels fast around here!

  • Safe Kitchen & Cooking: Please practice safe cooking habits, do not leave burners on unattended, and avoid accidentally bumping oven/stove knobs. Please do not cook with strong-smelling ingredients. 

  • Sinks, Drains & Plumbing: 

    • Toilets: Flush only toilet paper and human waste, and discard everything else in the waste bin.

    • Sinks & Drains: Graywater only. Please put food scraps in the trash, not down the drain.

    • Damage to the plumbing from tampons, trash, or other objects will be charged back to you.

  • Safety Equipment: Never tamper with, disable, or remove smoke alarms or carbon monoxide detectors. Fire extinguishers are for emergency use only—please don't test or discharge them unless there's an actual fire.

  • Safe Heater Use: Use caution around all heating sources. Don't place items (clothes, towels, gear) or body parts near radiant heaters, fireplaces, or woodstoves. Never leave space heaters running unattended. 

  • Prohibited Items:

    • No fireworks

    • No recreational firearms or weapons

    • No illegal drugs and controlled substances

  • No Camping: As much as we love camping, our grounds unfortunately are not zoned as a private campground. Please do not tent or RV camp in the parking lot or elsewhere on the grounds. 

  • No Events or Parties: To avoid excessive wear and tear and to keep noise levels respectful, we unfortunately don’t allow events at the property at this time. This includes weddings, photoshoots, reunions, house parties, etc. Let us know if you have a special circumstance or need venue recommendations in the area!

  • Valuables & Guest Items: We ask that guests not ship items to the property; we are not responsible for the packages or their contents or storage. Please do not leave valuables unattended. 

  • Housekeeping: Your unit is all yours for the duration of your stay—no daily cleaning service. But if you need extra towels, fresh linens, or anything else, we're just a call or email away.

Pets

Please review our Pet Policy for full details.

Trash

Please secure the dumpster’s locking mechanism and secure your trash and food items to prevent wildlife break-ins. We are in a very active bear habitat; trash break-ins put both your life and the bear’s at risk. Our dumpster is located in our parking lot.

Fire Restrictions & Safety

Our region is extremely susceptible to wildfires. To prevent catastrophic wildfires, injury, property damage, and strain on our local fire department, carefully follow all fire safety rules, observe local alerts, and follow any fire restriction postings.  

  • No fireworks

  • Observe local fire bans

  • Turn off grills after use

  • Never leave grills, ovens, or stoves unattended

  • Obtain fire permits for any bonfires created on the surrounding public lands

Security Cameras: 

For your safety, we have outdoor security cameras covering unit entrances, walkways, the parking lot, and common spaces. We like to keep an eye on bear activity on trash days, hazardous elements, including fires, and other safety measures.

Camera footage is accessible only to property owners and authorized staff members. Recordings are automatically deleted after 30 days unless retained for legitimate business purposes including safety incidents, property damage, policy violations, or insurance claims. Cameras do not record interior spaces or audio.

Grounds & Environmental Safety

The Eastern Sierra is wild! Please be aware of these and other on-site hazards, and accept their risks before booking. Always exercise caution (especially if traveling with kids, pets, or folks with specific mobility needs) and supervise children and pets. Let us know if you have any concerns before or during your stay. 

  • Nearby lake access

  • Surfaces that may be uneven (and slick or icy in winter conditions)

  • Stairs and steps

  • Roofline snow shedding (roof avalanches)

  • Outdoor pest bait stations (child- and pet-proof unless tampered with)

  • Pets (neighborhood and other guests)

  • We are in active habitat for bears, mountain cats, and more. Please secure the bear-proof dumpster latch, secure your trash and food items, and give all wildlife plenty of space. 

Release & Waiver of Liability

I, the undersigned (hereinafter the Guest) hereby irrevocably & unconditionally release & hold harmless from liability Gull Lake Lodge (Field Guide, LLC, DBA), its owners, agents, and other guests (all four groups hereinafter known as Releasees) from any & all liabilities, claims, actions, damages, costs, or expenses of any nature whatsoever whether in law or equity, known or unknown, occurring during, caused by, relating to, or arising in any way from my participation at Gull Lake Lodge.

I understand that attending a facility in the country may involve participation in physical activities both indoors and outdoors, and certain exposure to wildlife. With these, and all related activities, there is a certain element of risk. By accepting this waiver, I hereby acknowledge that my participation is at my own risk, and that I assume all responsibilities for any and all aspects of participation by both myself and any children who might accompany me. This waiver applies to any and all activities participated in at Gull Lake Lodge. 

I understand that this Release from Liability irrevocably & unconditionally releases and holds harmless all Releasees from any financial or other liability for any injury, bodily harm, sickness, illness, or loss of life that I as a Guest or my family member or friend may suffer and from any economic harm or loss of property occurring during, caused by, relating to, or arising in any way out of staying at Gull Lake Lodge. 

I, the undersigned, have read this Release from Liability & understand all of its terms; I have executed it voluntarily or opted-in, with full knowledge of its significance, & intend to be legally bound by it. Minors and pets here with me are my responsibility while at Gull Lake Lodge. My signature and/or my required opt-in to agree with the terms and conditions for registering and participation at Gull Lake Lodge includes them in coverage of this release form.